Understand the importance of building an AI-ready culture

Introduction

Artificial Intelligence helps organizations transform digitally by creating new experiences infused with capabilities to make them smart, fast, and helpful. To harness this potential, organizations must be ready to create, own and operate AI-based systems. A successful AI strategy must consider cultural issues as well as business ones. Becoming an AI-ready organization requires a fundamental transformation in how you do things, how employees relate to each other, 

what skills they have, and what processes and principles guide your behaviors.

Discover the characteristics that foster an AI-Ready culture

A successful AI strategy must consider cultural issues as well as business issues. 

Becoming an AI-ready organization requires a fundamental transformation in how you do things, how employees relate to each other, what skills they have, and what processes and principles guide your behaviors.

AI-ready culture requires:

1) Data-driven

The first step is to ensure that you have the best and most complete data and that you can reason over your entire data estate. This is the foundation of any good AI system.

In summary, becoming data-driven means acquiring a mindset of data sharing and rigorousness that drives how you work and relate, and ultimately how you collaborate. This enables you to realize the value of AI and better confront the challenges that AI brings.

2)Empowering and inclusive

Fostering an AI-ready culture means empowering people to be part of the AI transformation. 

Fundamental to empowerment is enablement: giving people the space, resources, security, and support to improve what they do with AI. 

In summary, creating an empowering and inclusive environment means providing resources, creating a culture of sharing and collaboration, and making those that know the business a central piece of your transformation process. This enables you to continuously develop and enhance your organization's capabilities with AI.

3)Responsible

The third key element of an AI-ready culture is fostering a responsible approach to AI. 

As AI continues to evolve, it has the potential to drive considerable changes to our lives, raising complex and challenging questions about what future we want to see. Organizations need to ask themselves: How do we design, build, and use AI systems to create a positive impact on individuals and society? 

Understand how Prosci's ADKAR framework can help you lead organizational change

Change management as a discipline enables organizations to help their people adapt to organizational changes. Change management techniques are most helpful when they use a framework that guides the organization in a structured manner. 

There are many approaches and frameworks on the market that cater to different types of organizations and cultures. To better illustrate the learnings and concepts shared in this module we will connect them to Prosci’s ADKAR change management framework. 

Basic change concepts

   

1) Senders and receivers 

2) Resistance

3)Value systems 

4)Authority for change 

5)Incremental vs. radical change 

6)The right answer is not enough 

7)Change is a process 

 

ADKAR: The people side of change

The acronym ADKAR refers to the five stages (or milestones) that an individual moves 

through to achieve change—or to put it a different way, to move from one set of habits 

and behaviors to a new one. 

How to move from the individual to the organizational level

Following five essential tools to support the people side of change

1)Communication plan 
2)Sponsorship roadmap 
3)Coaching plan 
4)Training plan 
5)Resistance management plan 

It’s essential for organizations to use all five change management tools, as none of

 them alone is sufficient to support effective change. 

Discover how to apply the AI Maturity Model Assessment to your business

Microsoft Solutions, as he discusses the different stages of maturity and how to leverage 

a maturity model tool to understand how to advance your organization to the next level. 

The AI Maturity Model Assessment in the summary and resources unit of this module will 

help you get started with understanding where you are today.